Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Evelyn H.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Well I wish they would have found the leak the last time so I wouldn’t have to come back and leave my car all day. It was there all along. But everyone was amazing. Justin is a great guy. Friendly and helpful

  • Erin C.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The alerts you get when they’ve looked at the car and text you a report. Make sure you’re sending it to the right person. I got an alert for a car that wasn’t mine and had to tell them so they could connect me to my car.

  • Kenneth S.06-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service writer was extremely efficient. She had everything well planned. The service was done promptly

  • Brian G.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jessica was great!

  • David F.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jared Parrish in Service always takes great care of my Tiguan and me

  • Wed S.06-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Service was ok, disappointing that you won’t match an oil service coupon from another vw dealership. Paying over $120 for an oil change is a little ridiculous.

  • Alan B.06-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Appointment was easy to make, I was able to secure my appointment for the day and time I was seeking, I was greeted upon arrival, service was performed as requested as well as service for back-up camera campaign, although I did not experience any problem with back-up camera, service was finished when promised.

  • Christopher C.06-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Suzanne and the entire team were extremely professional and courteous throughout our entire purchasing process.

  • Candyce K.06-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Murray H.06-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Easy drop-off and pickup, and really liked the Uber trips. Jessica kept me well-informed and is an excellent service advisor!