Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

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  • Carolyn H.08-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Very easy to get appointment. And fast service

  • Marilyn G.08-03-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Jessica treated me kindly and with respect.

  • Anita W.08-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The Sales Specialist, AJ, was very friendly and knowledgeable. The VW manager, Melinda, was extremely helpful and made the process easy.

  • James M.08-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Becca G.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Michael helped me through the process of my first oil change on our new car. I have never gone to a dealership to get it done before and I couldn't have asked for a better first experience.

  • Daron H.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service, friendly people, fixed everything I asked about. Kind people.

  • Kent C.07-31-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Kristin C.07-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Everything was great!

  • Melinda A.07-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    The entire service team takes great care of me and my cars!

  • Phillip O.07-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great serice