Average Score (319 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

319 Ratings

4.8 Average

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  • Katherine P.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Customer service was great.. and my needs were met with the car. Car got done in a timely fashion..

  • David F.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jordan Parrish, Service Consultant, always takes great care of my Tiguan and me

  • John M.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Michelle J.08-27-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Jordan was very helpful and communication was top notch!

  • Courtland W.08-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Clear and professional communication, offered a rideshare to and from work.

  • Jason C.08-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Exceptional service from Michael

  • Joshua E.08-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great service and communication for Justin

  • Chris P.08-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Straight to the point, easy communication, job completed quickly! Thanks!

  • Angie O.08-24-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Great

  • Candyce K.08-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The service team at the Mike Maroone VW dealership are just stellar! Justin always takes great care of us and my car!!