The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2023
Every time I get a vehicle serviced here it is always a pleasant experience! I truly feel that all the staff have my best interests in mind, and I’ve never once felt pressured to get a service or felt that something was unnecessary. I’ve worked with Michael, Justin, and Jessica in the past and they are all phenomenal!
TYPE:ServiceMODEL:AtlasYEAR:2025
I absolutely appreciate the excellent service I’ve gotten here over the years from buying a vehicle to ultimately getting maintenance performed here. Awesome service advisors like Justin Ellis are the reason I choose to go out of my way to get service here as opposed to a closer service department.
TYPE:ServiceMODEL:AtlasYEAR:2022
Nice and easy never have issues with the service center. Enjoy having Mike as a consultant.
TYPE:ServiceMODEL:TaosYEAR:2022
Well, the service was good for programming my key phob, but I also asked for the frames for my license plates. The guy forgot. Then he said he would email me the prices and all but I never received anything.
TYPE:ServiceMODEL:JettaYEAR:2025
I had an appointment but had to wait over an hour. All was very good except the wait for a mechanic to take my car.
TYPE:ServiceMODEL:AtlasYEAR:2021
Great customer service!
TYPE:ServiceMODEL:JettaYEAR:2019
Fixed my issues at the price initially stated.
TYPE:ServiceMODEL:ID.4YEAR:2022
Jessica was very helpful in getting my vehicle serviced. She kept me updated on the progress of service and even walked me to my vehicle once I picked it up.
TYPE:ServiceMODEL:ID.4YEAR:2025
Just amazing service
TYPE:ServiceMODEL:AtlasYEAR:2024
Very good service
