Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

Models
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  • Ben J.08-18-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • William W.08-17-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Water leak from both rear doors still not resolved.

  • Robert H.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great crew! Courteous, professional and knowledgeable.

  • Richard F.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Stephen B.08-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Jessica is and always has been fantastic!!! I won’t work with anyone else, she takes care of me every time.

  • Layla H.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always 5 stars! Jessica Gifford and team are always most helpful!

  • Greg G.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Prompt good service

  • Jayme B.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Jessica was the employee who took care of me from start & finish. She was so kind & genuine. She was honest about the long wait time (3 hrs) because I had a 3 year old with me. She was upfront about what my cost out of pocket would be.

  • Nicole G.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Michael K.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    No issues. Recall was done in a short time.