Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Lana K.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Very nice service rep

  • Jarah O.07-04-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    My husband and I had a great experience buying my car here. Kyle was friendly, knowledgeable, and made the process easy from start to finish. Joe in finance was clear, efficient, and helped me get a great deal with no hassle. Highly recommend this team—professional, honest, and easy to work with!

  • Cheyenne S.07-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I expressed my concerns about the windshield wipers constantly going off even when they are in the “off” position and was told it was just an annoyance of VW and something may have been in the way of the sensor. I know that this issue is a widely known VW issue so I called and texted my service provider with no answer.

  • April R.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Kevin D.07-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Everyone helpful

  • Jennifer R.07-01-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Jose G.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    5 stars. Mr. Jordan, my maintenance advisor was outstanding. He was timely, accurate with maintenance required on my vehicle. Courteous and professional.

  • Imre F.06-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    The service department is awesome. Justin Ellis is always helping me out and accommodating my schedule whenever I decide to unknowingly run over road hazards like vape pens in the road. Fantastic service and very quick and efficient. I could definitely go to the closer service department in motor city but I enjoy going to Mike Marone VW North and dealing with the team there.

  • Melinda A.06-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Fantastic dealership

  • Nancy S.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    As mentioned in my last survey, Jessica was thorough and extremely helpful!