TYPE:ServiceMODEL:BeetleYEAR:2019
Mike is always helpful
Average Score (317 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
Mindi and Yolanda where very easy to work with!
TYPE:SalesMODEL:Golf RYEAR:2025
Staff was helpful and friendly. Kyle (salesman) was EXTREMELY knowledgeable about the car and went to great lengths to explain everything I needed to know.
TYPE:ServiceMODEL:TiguanYEAR:2021
I wanted to express my sincere gratitude for the exceptional service I recently received at your dealership. From start to finish, my experience was marked by professionalism, thoroughness, and genuine care—thanks in large part to Justin, my service advisor. Justin went above and beyond to ensure that my Tiguan was not only repaired appropriately but also carefully inspected for any underlying issues. His attention to detail, clear communication, and proactive approach gave me complete confidence in the process. I especially appreciated how he kept me informed throughout the service visit, answered my questions with patience, and ensured that no concerns went unaddressed. It’s rare to find someone who combines technical expertise with such a high level of customer service. Justin is a tremendous asset to your team, and I hope he is recognized for the positive impact he makes on your clients. Thank you again for a five-star experience. Warm regards, Michael Welty
TYPE:ServiceMODEL:BeetleYEAR:2019
Jessica is the best technician She is helpful and explains things clearly. While VW is more expensive I feel like my car is getting the care it needs.
TYPE:SalesMODEL:AtlasYEAR:2025
Appreciated the patience, attention, and helpfulness of all involved.
TYPE:ServiceMODEL:JettaYEAR:2019
Mr. Orndoff has the best customer service ever. Very knowledgeable and kind, not pushy in any way. Very pleasant to speak with! 👍
TYPE:ServiceMODEL:AtlasYEAR:2025
I was blown away about how well I was treated by the service department! Jessica went above and beyond to make sure everything was done and kept checking on me throughout my service appointment. I have to say it was a wonderful experience! We had a Kia before getting our Atlas and the service department and managers were just awful! I will never own a Kia again!!!!!!!!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Jessica did a great job walking through all my questions. When I was not happy but understood, Jessica didn’t stop working to find a resolution that was good for me. I appreciate Jessica listening to my concerns and making sure I leave satisfied with my service.
TYPE:ServiceMODEL:TaosYEAR:2022
Your service was fast and effective. The service writer was quite helpful.
