The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Teri R.08-23-2025
TYPE:ServiceMODEL:TiguanYEAR:2022
I recently purchased my first VW (Tiguan) and I couldn’t be happier. I found her during an out of state visit with family, but needed to find a dealership close to home for maintenance and repairs, and that’s how I came to meet Michael Orndorff at Mike Maroone VW. This car is pretty loaded, and I’ve had a ton of questions and Michael has been the kindest, most patient human I could ever ask for! He’s been more than helpful and has made himself available for even the simplest questions. He even took the time to show me features I didn’t know existed! I love my new (to me) car and thanks to Michael, I love Mike Maroone VW; you’ve got a customer for life 🤗
Elke G.08-23-2025
TYPE:ServiceMODEL:ID.4YEAR:2024
Quick and efficient service.
Diana H.08-21-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
Customer service is not there number one priority. I get nothing but trouble with them tires were not balanced had to take it to discount tire. Never got my detail I was promised
Sean L.08-21-2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Angie O.08-21-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
The best serice ever
David M.08-20-2025
TYPE:ServiceMODEL:TiguanYEAR:2024
Quick, competent, and very helpful
John P.08-19-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Jenna C.08-19-2025
TYPE:ServiceMODEL:TiguanYEAR:2020
easy to schedule. Jordan was really helpful and went above and beyond and was trustworthy and did not try to upsell me at all, which is absolutely key to retaining my business
Nelson M.08-18-2025
TYPE:ServiceMODEL:JettaYEAR:2021
The staff work hard to get the warranty to cover my brakes as they were been spend fast considering that I just did a break job less than six months ago. Jessica was instrumental in getting this completed and motivate me to stay with the Mike Maroone Dealership, and potentially buying another car from you in the near future.
Andres P.08-18-2025
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
Prompt Service as soon as I got there!! Justin E my Service Advisor always gives me Exceptional Service!! Carl M the Volkswagen Service Manager was very friendly and made sure I was happy with the Service!! Plus Richard F always makes sure I’m provided Exceptional Service!!
