Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Joshua M.07-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Jordan was great, his customer service was on point!

  • Karla H.07-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Everything was great.

  • Melinda A.07-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Jessica takes fantastic care of our vehicles

  • Symone S.07-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Excellent customer services and timely repair.

  • Richard M.07-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The experience was great. Everyone was so nice on my experience of my first time buying a brand new vehicle! I think I got a decent deal. The only thing is that they need to carry more merch. And, VW Corp needs to get Peak Edition merch!!!

  • Layne D.07-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Suzanne was great to work with and got us the deal we were looking for. She answered all our questions and was patient when we weren’t ready to buy yet.

  • Michael N L.07-19-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The team was ready and available to help.

  • Melinda A.07-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Mike Maroone VW took great care of our daughter

  • Megan M.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent communication and professionalism from Technician Jordan P

  • Mary R.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Easy to schedule an appointment that first my schedule. A ride was scheduled to take me home and offered for the return trip. Service advisor was friendly and knowledgeable