Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Jarle W.08-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Robert H.08-27-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Fast, efficient and courteous.

  • Alfred F.08-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Jessica was very communicative and helpful through the process, I would not recommend she change anything

  • John R.08-25-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Thomas S.08-24-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service department is wonderful, never had a bad experience with my ID4 or Tiguan.

  • Jon G.08-24-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Josh was a great salesman.

  • Kirsten S.08-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The overall service is very good, however Volkswagon Corp is very slow in providing parts for the vehicle. We need the windshield replaced but have no ETA of this part and am told there is a backlog. Prior to this, when we purchased the new vehicle, there was a defective headlamp and it took an inordinate amount of time to get this part