Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Pedro L.09-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was fast and low hassle. The service representative was very professional and friendly.

  • Greg G.09-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Service was great

  • Mason P.09-18-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Great experience from beginning to end!

  • Darlene T.09-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    I was very pleased with my service. It was a relief when the warranty actually covered the defective part. The care was dropped off for the scheduled appointment and work was completed in a timely manner.

  • David V.09-16-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    My service advisor Jessica was amazing! She kept me informed every step of the way, she was punctual and overall just a great experience d

  • Stanley D.09-16-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Claudia K.09-14-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Kirsten S.09-14-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service department went above and beyond my expectations in my last visit.

  • John A.09-12-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    The staff was polite and kept me updated on what was going on with my vehicle. Service took a little longer than they originally told me but they kept me informed which I appreciated. I will absolutely recommend this place! Thank you!

  • Brian S.09-07-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024