Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Marc G.09-26-2024

    TYPE:ServiceMODEL:Golf RYEAR:2018

    Service advisor Justin is always helpful in explaining service being done to car and future service needs. Could not ask for better customer service.

  • Zachary E.09-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Michael is always easy to work with and makes sure I get taken care of every time.

  • Tracy C.09-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Julia H.09-26-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Lindsey P.09-26-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Courteous and informative

  • Stormie R.09-25-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Service was great. Just expensive.

  • Kivin L.09-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Always have an amazing experience with Mike Morone

  • Angie M.09-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great customer service both times I had to bring my vehicle in.

  • Andres P.09-20-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Richard Frizzel always makes sure I’m taken care of he supervises with exception services!! Justin my service advisor is so knowledgeable and he kept me notified how much longer it would take for my car to be done!!

  • Brandon D.09-20-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great customer service all around. Justin is Amazing!