The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2023
We think we were ripped off for rear breaks at 30k miles. Rear breaks? Seriously? The only positive was Richard Frizzell. Our oil change from 9/23 resulted in a number of issues… 1- over filling oil 2-Someone screwed up system alert to 3k as opposed to 10k miles. This still needs to be fixed 3-Breaks measured at 4-5mm in Sept and at 2mm at end of Nov? There is something seriously wrong here. Had I known, I would have bought a Ford.
TYPE:ServiceMODEL:ID.4YEAR:2021
I was in and out pretty quick. Just routine maintenance check
TYPE:ServiceMODEL:ID.4YEAR:2023
I always have a pleasant experience when taking my vehicle here. Justin and Jessica have both helped me out before and they’re both great!
TYPE:SalesMODEL:TaosYEAR:2024
Our sales person listened to out needs and was able to help us purchase a vehicle that we are very happy with. Our salesperson was great!
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
For the help, attention and professionalism.
TYPE:ServiceMODEL:AtlasYEAR:2021
Great service in quickly and great communication.
TYPE:ServiceMODEL:TiguanYEAR:2018
Love this service dept! Jessica is super knowledgeable and kind
