Average Score (318 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.8 Average

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  • Jenny M.10-23-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Justin is always so very helpful. There's a woman who works where Justin is who is fantastic, too! Just good people who are clearly there to serve customers.

  • Roger B.10-22-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Hannah W.10-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Haley M.10-19-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Tyler and Josh were very friendly and professional! Josh was a great listener and was focused on helping me pick the best option for myself. Tyler made my car payment as affordable as possible and answered all my questions with kindness.

  • Michael W.10-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The staff at Mike Maroone is professional, polite and knowledgeable. I only use Mike Maroone for all of my VW Service as their pricing cannot be beat and the overall experience is above and beyond any VW dealer I have been to. I have owned VW's since 2017 and the quality is above a lot of other brands. And when you factor in the service, Mike Maroone, you cannot beat it. Justin has been my advisor for many years, and he is always courteous and professional and always answers my questions and addresses my concerns. Just is a great communicator and always follows up. The entire service team deserves to be recognized as all advisors are consistent and no matter which advisor helps you, you can expect the same experience. I will continue to give Mike Maroone my business as no other auto center, or dealer, can come close to Mike Maroone.

  • Erin M.10-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Juan F.10-14-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Dennis D.10-12-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Very helpful, caring service department.

  • Jennifer B.10-12-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I came in for the recommended service I clicked which service I wanted did not receive that service. They only changed my oil and Rotated my tires. They change my screen display to something I don’t understand and don’t know how to change it back and ever since bringing my car in it’s been doing weird things so it almost feels like it’s now having problems where it wasn’t.

  • Nicole G.10-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023