Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

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  • Richard F.12-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great team

  • Kandice P.12-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I gave them the highest rating because it was an all star experience. From pulling in the door to leaving, it was a great experience.

  • Ben S.12-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great customer service reps and open communication and prompt service.

  • Michael W.12-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Martha B.12-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I have always had a great exsperiance, the service is always good and the techs are always very informative. I had a couple of free services that I did not get to take advantage of and did not realize that had an expiration date. I was never explained that when I 1st took my care in for its 1st service. I took my car for an oil change at 5K to another place to get an oil change. Then I took it to VW and he told me that it was every 10K to get the oil changed. That one was not charged, but was not told that it expired at a certain time, the Tiguan had 17K miles so I thought I was still good to receive it.

  • Walter J.12-20-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Professional staff great communication

  • Raul B.12-18-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The work to the vehicle was done well

  • Ryan H.12-17-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I had a great experience and chance and the team made it easy and stress free for a first time buyer.

  • Rance C.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    It was quick and easy. No issues and communication was great.

  • Ben A.12-16-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024