Average Score (318 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.8 Average

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  • Gregory F.11-03-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Car wash?

  • Norman S.11-03-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    This is the second time I have come to get Warrenty service on my ID4, and the young lady that attended to me tell me I have no more coverage on the services I purchased when buying the car. My appointment is made prior to me coming there and she needs to do research to see if my coverage has expired! Don't tell me I have to pay if you are not sure! Here knowing what she is talking about before telling the customer something false would be great customer service!

  • David F.11-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jordan Parrish always takes good care of me and my Tiguan

  • Billy D.11-01-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Went in for oil change and there is oil leaking out all over

    11-01-2024

    spoke with the guest and he will return on 11/4 to address his issue

  • Chris R.10-31-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    They provide good service, in a reasonable amount of time, are friendly, easy to get along with, and provide honest accurate information. I trust them.

  • Curt A.10-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Best service department in the city!!

  • William G.10-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Justin and Jessica in the service department.

  • Michael W.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Jess and the entire team in the service department are amazing! They are truthful and honest about what my car needs and they do their very best to make sure I’m well serve

  • Jennifer K.10-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jake B.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018