Average Score (318 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.8 Average

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  • Stephanie W.11-22-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Terry W.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Jessica was awesome!

  • Jeff S.11-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    8 am appointment. Didn’t get to it until questioned about it didn’t get out until close to 5-6 way to long to check codes a replace one oil sensor

  • Candy B.11-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Stephen M.11-18-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Always great service

  • Blake N.11-18-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    Jessica is the best out there! I know if I bring my car in she will take care of me and my car. I remind her to everyone.

  • Richard F.11-14-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The Team is always pleasant. Jessica helped me this time and she always has a Great Smile. Justin, Jordan, Mike, and Carl always ready to help as well. They are all Awesome.

  • Franz S.11-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service was done just in a cup of coffee's time.

  • Marc G.11-13-2024

    TYPE:ServiceMODEL:Golf RYEAR:2018

    Excellent customer service. Service writer Justin is always helpful in answering any questions. The best VW dealership I have ever been to.

  • Ruthann R.11-04-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Great Customer Service