Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

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  • Pedro A.01-30-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    The customer service was excellent. Kyle did a great job managing the process. He was very clear, friendly, and helpful.

  • Raymond C.01-28-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I would have given 5 stars if the fiancé department didn't ignore multiple emails from me. Chance and Darwin were great and went above and beyond to make the experience amazing.

  • Hannah S.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Jordan P. Was excellent and extremely kind/helpful! Great experience and customer service.

  • Dale L.01-27-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Jessica is always great about making sure that I am informed about about everything being done to the vehicle. She never fails to arrange rides for me and working around my schedule.

  • Jerry H.01-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Josh is an outstanding salesperson. Friendly, helpful, knowledgeable, and professional.

    01-27-2025

    Thank you, Jerry! We appreciate your continued business Enjoy your new Atlas~

  • Claudia K.01-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Everything was great. Thank you all!

  • Robert R.01-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Amanda S.01-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great experience, very friendly.

  • Victor B.01-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Great service. Jordan was outstanding!

  • Thomas S.01-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I was not originally scheduled to complete a door handle recall on my ID4, but the team was able to squeeze it in, saving me an extra trip!