TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Great team at Maroone. The service team always makes me feel that my business matters !
Average Score (318 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Jessica was great! She always keeps me grounded because I might just be a little high strung (; Everyone in service is doing a great job. Slainte mhath!!
TYPE:ServiceMODEL:GolfYEAR:2020
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Met with Justin to discuss my GTI randomly calling Roadside Assist repeatedly. He was familiar with this issue and ran a diagnosis, after which he had to order a new call module. It arrived two days later and I was able to get an appointment on the same day as the new module arrived. The call module was installed and as far as I know, it has fixed the problem.
TYPE:ServiceMODEL:TiguanYEAR:2023
The service were perfect. Every staff who works there is really friendly and professional.
TYPE:ServiceMODEL:TiguanYEAR:2018
I always get good service, so this 2 stars isn’t a reflection of the staff. It’s toward the business for charging 3% credit card fee without telling the customer beforehand. Also, being quoted a price without adding tax is just as bad. When I get told a price for service over the phone, that’s what I expect to pay when I pick up my car. Luckily, I had a coupon which then brought the price back down (to what I thought it would be BEFORE a coupon), then get my receipt which added 3% cc fee. Not impressed.
TYPE:ServiceMODEL:JettaYEAR:2019
Justin made everything quick and easy. He made sure I understood what was needed for my vehicle.
