Average Score (318 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

318 Ratings

4.8 Average

Models
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  • Kevin D.01-09-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Andrew L.01-07-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    Easy sign up, easy check in and the service rep - Jordan was a pleasure to work with due to his pro active communications regarding the status of my vehicle. In addition, Jordan has an obvious respect, enthusiasm and knowledge of Volkswagen vehicles.

  • Jessica K.01-05-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Shannon C.01-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jessica was very nice and understanding got my car in fast and got me a loaner also.

  • Kevin D.01-04-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The service reps are knowledgeable and adaptable to help accommodate my needs.

  • Nicole G.12-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • John P.12-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Rayanne G.12-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Josh was our salesman and he was great. Such a professional. Would highly recommend to anyone buying a new car.

  • Richard F.12-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great team

  • Kandice P.12-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I gave them the highest rating because it was an all star experience. From pulling in the door to leaving, it was a great experience.