Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

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  • Richard F.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Stephen B.08-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Jessica is and always has been fantastic!!! I won’t work with anyone else, she takes care of me every time.

  • Layla H.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always 5 stars! Jessica Gifford and team are always most helpful!

  • Greg G.08-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Prompt good service

  • Jayme B.08-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Jessica was the employee who took care of me from start & finish. She was so kind & genuine. She was honest about the long wait time (3 hrs) because I had a 3 year old with me. She was upfront about what my cost out of pocket would be.

  • Nicole G.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Michael K.08-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    No issues. Recall was done in a short time.

  • Carolyn H.08-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Very easy to get appointment. And fast service

  • Marilyn G.08-03-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Jessica treated me kindly and with respect.

  • Anita W.08-03-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The Sales Specialist, AJ, was very friendly and knowledgeable. The VW manager, Melinda, was extremely helpful and made the process easy.