Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

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  • Tony O.09-19-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Thanks to the dealership’s Uber service to and from the dealership before and after the service, it was smooth and easy. Thanks to Jordan Parrish (service advisor) for taking great care of me.

  • Richard P.09-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

    Had a punctured tire that was leaking air pressure. Called Maroone service dept and they promptly got me in and replaced it with an identical new tire. They have been really good with me on all my other maintenance needs since June of 2021.

  • David A.09-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Great service and recommendations.

  • Alexandra K.09-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Mike was very nice and informative.

  • Aymee P.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Due to the time it took to get my car back, I would have appreciated a loaner car. The staff was very responsive and apologetic, they also provided an Uber credit. The lack of availability for a car seems to be a bigger dealer issue. However, I was very limited during the weekend and the credit was enough for three rides, and one included to the dealership to get my car.

  • Kevin T.09-15-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

    Fast and friendly service. No hassle, just smiles!

  • Todd C.09-15-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Christine S.09-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Evelyn was super kind! Mindy was very helpful and also very friendly! 10/10 would buy a car again from them!

  • Brian G.09-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jessica was great. I had some issues with my insurance company and we found a work around

  • Michael N L.09-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Service was very good, helpful and informative.