Average Score (317 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

317 Ratings

4.8 Average

Models
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  • Teresa L.02-25-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Everyone on staff is knowledgeable, polite, patient, on time, helpful and smile a lot.

  • Charles G.02-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The salesman

    02-25-2025

    Thank you, Charles, for trusting us with your vehicle needs!

  • Rock B.02-15-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    The appointment was timely and the young woman service advisor was outstanding.

  • Phillip S.02-15-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Kyle in sales Jordan in Finance

  • Jaelene C.02-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I am beyond impressed with the customer service I received! From start to finish, Jessica was responsive, friendly, and went above and beyond to meet my needs. The turnaround time was incredibly fast, and everything was completed ahead of schedule. It’s rare to find such great service, and I will definitely be a loyal customer moving forward. Highly recommend!

  • Yongsu K.02-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Always tell me about status of my car, also salesman gove me 100% trust.

  • Jose D.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • David F.02-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kevin D.02-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Lorisa R.02-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I wrecked my atlas cross sport with 5 airbag deployment I was certain that totaled it but your dealership fixed my atlas as if nothing ever happened..