Average Score (314 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

314 Ratings

4.8 Average

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  • Ruthann R.04-06-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Great service as always

  • Norman S.04-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Juane W.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Fast service . Aways.

  • Cassandra R.04-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Improvement is ensure to have all the facts and service done prior signing the car over.

  • Thomas B.04-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The service was good and buying the car didn't take too long.

    04-05-2025

    Thank you!

  • Rick B.04-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Michael Orndorf did a great job of addressing the recall issues as well as a few other questions we had about our ID4. We also worked with the lady in service, I do not remember her name, but she was very helpful as well.

  • Angie O.04-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great

  • Robert H.04-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Robert B.04-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Michael is always so helpful; from the moment we arrive till service is complete.

  • Deanna S.04-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Prompt service and good explanation of services needed and provided.