Average Score (305 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

305 Ratings

4.8 Average

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  • Ann G.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Jessica, who helped us through the process, was fantastic One of the best customer support folks I’ve ever met

  • Angelika R.05-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Tasha M.05-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I believe it was Michael that helped us. He was very helpful and assisted with all of our needs and questions.

  • Douglas S.05-23-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Every individual in every role at this dealership was committed to excellent customer service. This was evident in attitude . . . but specifically with regard to knowledge, patience, understanding, willingness to help. Just a top notch experience all around and across the board in sales, paperwork, closing, delivery and follow-up assistance.

  • Kelly O.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I love the staff here. They are very knowledgeable, funny, and accommodating. I took my car in after they found a leak and they were so informative. I appreciated that. They also made sure I had a ride home since the fix was going to take 6 hours. I explained that my sister was taking me home but they offered me a ride. I trust the team here and will always take my car to this location. I have a daughter to think about so her safety is my main priority. Love this place and the service team!! Also, even Mike himself called me after my repair to see how my Atlas is doing! Talk about great customer service!!!!

  • Richard F.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great Team I bring 3 Volkswagens to them. :)

  • Claudia K.05-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Professionalism

  • Katelyn M.05-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    I needed help with my vehicle at 4pm on a Friday afternoon. I was assisted without feeling like a burden and had my car back by Tuesday morning. I really appreciated the efficiency, transparency & humanness of the staff.

  • Jamie M.05-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Quickly helped me to get my vehicle back on the road

  • Kelly R.05-15-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Rebecca and Mike are AWESOME!!! Jarod helpful too. Three super great experiences so far and confident to bring my car back to Mike Maroon.