The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2025
I was blown away about how well I was treated by the service department! Jessica went above and beyond to make sure everything was done and kept checking on me throughout my service appointment. I have to say it was a wonderful experience! We had a Kia before getting our Atlas and the service department and managers were just awful! I will never own a Kia again!!!!!!!!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Jessica did a great job walking through all my questions. When I was not happy but understood, Jessica didn’t stop working to find a resolution that was good for me. I appreciate Jessica listening to my concerns and making sure I leave satisfied with my service.
TYPE:ServiceMODEL:TaosYEAR:2022
Your service was fast and effective. The service writer was quite helpful.
TYPE:ServiceMODEL:TiguanYEAR:2020
Very nice service rep
TYPE:SalesMODEL:AtlasYEAR:2025
My husband and I had a great experience buying my car here. Kyle was friendly, knowledgeable, and made the process easy from start to finish. Joe in finance was clear, efficient, and helped me get a great deal with no hassle. Highly recommend this team—professional, honest, and easy to work with!
TYPE:ServiceMODEL:AtlasYEAR:2024
I expressed my concerns about the windshield wipers constantly going off even when they are in the “off” position and was told it was just an annoyance of VW and something may have been in the way of the sensor. I know that this issue is a widely known VW issue so I called and texted my service provider with no answer.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:Golf GTIYEAR:2018
Everyone helpful
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:AtlasYEAR:2023
5 stars. Mr. Jordan, my maintenance advisor was outstanding. He was timely, accurate with maintenance required on my vehicle. Courteous and professional.
